What to Know About Aftermarket Warranty Companies
At Autocare Pro’s, we believe it’s important for our customers to understand how aftermarket warranty companies work and what to expect when using their coverage. Here are some key points to keep in mind:
- We Are Not Governed by Aftermarket Warranty Companies
Aftermarket warranty companies set specific contract limits for labor and parts pricing, which often do not cover the full costs of repairs. When this happens, any remaining balance becomes the responsibility of the customer. - Additional Fees May Not Be Covered
Many aftermarket warranty companies do not pay for testing fees, tear-downs, shop supplies, or environmental fees. These additional costs are typically the responsibility of the customer. - Parts Quality and Liability Concerns
Some warranty companies may supply used or non-OEM (original equipment manufacturer) parts for repairs. These parts often do not match the quality of the original factory components, and the installer may be required to assume liability for their performance. At Autocare Pro’s, this is against our insurance guidelines, and we strongly recommend avoiding lower-quality parts. If a warranty company chooses to use such parts, the customer may need to cover the difference to ensure the use of high-quality, reliable components.
At Autocare Pro’s, our priority is your safety and satisfaction. If you have questions about your aftermarket warranty coverage or need help understanding your policy, please contact us. We’re here to help guide you through the process and ensure your vehicle receives the quality care it deserves.